If You Need Help Now
If you or someone you know is struggling with problem gambling, help is available 24 hours a day, 7 days a week. You do not need to handle this alone.
- National Council on Problem Gambling (NCPG): 1-800-522-4700 (call or text) or chat at ncpgambling.org
- SAMHSA National Helpline: 1-800-662-4357 (free, confidential, 24/7)
- Crisis Text Line: Text HOME to 741741
- Gamblers Anonymous: Find a local meeting
Gambling should be entertainment. When it stops being enjoyable, or when it begins to interfere with your finances, relationships, or mental health, it is time to stop and seek support. This page provides resources, warning signs, and tools to help you stay in control.
Recognizing Problem Gambling
Problem gambling can develop gradually. It often starts as recreational activity and escalates without the person fully recognizing the pattern. The following warning signs may indicate that gambling has become harmful:
- Spending more money or time gambling than you planned or can afford
- Chasing losses by increasing the size or frequency of play
- Lying to family, friends, or coworkers about how much you gamble
- Borrowing money, selling possessions, or using savings to fund gambling
- Feeling restless, irritable, or anxious when you are not gambling
- Neglecting work, school, or personal responsibilities because of gambling
- Using gambling as a way to escape stress, depression, or other problems
- Making repeated unsuccessful attempts to cut back or stop
If you recognize any of these patterns in yourself, take action now. The helpline numbers above are free, confidential, and available around the clock.
Tools Available on Sweepstakes Platforms
The sweepstakes casinos we cover each provide responsible gaming tools. Below is a summary of what each platform offers:
Stake.us
- Session time limits: Set reminders that alert you after a specified amount of play time
- Purchase limits: Cap the amount of Gold Coins you can purchase in a given period
- Self-exclusion: Temporarily or permanently lock your account through Settings or by contacting support
- Cool-off periods: Take a short break (24 hours, 7 days, or 30 days) without closing your account
Legendz
- Activity limits: Set daily or weekly spending caps on purchases
- Session reminders: Receive notifications after extended play sessions
- Self-exclusion: Request account suspension for a defined period by contacting customer support
Shuffle.us
- Purchase limits: Set maximum purchase amounts per day or week
- Session time alerts: Get notified after a set amount of active play time
- Self-exclusion: Contact support to request temporary or permanent account closure
If a platform's built-in tools are not enough, contact their customer support team directly. All three platforms are required to honor self-exclusion requests.
Setting Limits Before You Play
The most effective time to set limits is before you start playing, not after. Decide in advance how much time and money you are willing to spend, and hold yourself to those numbers.
- Set a budget: Decide the maximum amount you will purchase in a session, week, or month. Do not exceed it.
- Set a time limit: Decide how long you will play. Use the platform's session timer or set your own alarm.
- Never chase losses: If you have used your Stake Cash and it is gone, stop. Purchasing more to try to recover losses is a pattern that leads to harm.
- Keep gambling separate from finances: Do not use money allocated for rent, bills, groceries, or savings.
- Take regular breaks: Step away from the screen periodically. Extended sessions reduce decision-making quality.
For Family and Friends
If someone you care about may have a gambling problem, approaching the conversation with empathy is important. Avoid blame or ultimatums. Instead, express your concerns calmly and offer to help them find support.
- Gam-Anon: Support group for families and friends of problem gamblers. gam-anon.org
- NCPG Family Resources: State-by-state help directory
- National Domestic Violence Hotline: 1-800-799-7233 (if gambling has led to financial abuse or domestic issues)
You can also call 1-800-522-4700 on behalf of someone else. The NCPG helpline is not just for gamblers. It is also for anyone affected by someone else's gambling.
Additional Resources
Marcus Rivera, Compliance & Payments Editor