Complaints Policy
How to file a complaint with SweepstakeSites and our process for resolving issues.
Filing a Complaint
If you have a concern about our content, practices, or conduct, we want to hear from you. All complaints are taken seriously and handled confidentially.
What You Can Complain About
- Inaccurate or misleading content
- Concerns about responsible gambling practices
- Privacy or data handling issues
- Affiliate link transparency
- Conduct of our editorial team
How to Submit
Submit your complaint through our contact page with the subject line "Formal Complaint." Include:
- Your name and contact information
- A detailed description of your complaint
- Any relevant URLs or screenshots
- The resolution you are seeking
Our Process
- Acknowledgement: We acknowledge all complaints within 48 hours.
- Investigation: Our compliance editor reviews the complaint and gathers relevant information.
- Response: We provide a written response within 10 business days, outlining our findings and any actions taken.
- Escalation: If you are not satisfied with our response, you may request a review by our Editor-in-Chief.
Contact
New World Gaming Limited
6543 S Las Vegas Blvd
Phone: +1 702-637-2872